Privacy Policy
Last updated: January 15, 2025
1. Introduction
PropFuze ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our real estate investment analysis platform and related services (the "Service").
By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.
2. Information We Collect
2.1 Personal Information
We may collect personally identifiable information that you provide directly to us, including:
- Name and contact information (email address, phone number, mailing address)
- Account credentials (username, password)
- Payment information (credit card details, billing address)
- Professional information (company name, job title, investment experience)
- Communication preferences and marketing consents
2.2 Usage Information
We automatically collect information about how you use our Service:
- Property searches and analysis requests
- Features used and time spent on the platform
- Device information (IP address, browser type, operating system)
- Log files and analytics data
- Cookies and similar tracking technologies
2.3 Third-Party Data
We may obtain information from third-party sources, including public records, real estate databases, and data providers to enhance our property analysis services.
3. How We Use Your Information
We use the collected information for various purposes:
- Provide, maintain, and improve our Service
- Process transactions and manage your account
- Deliver property analysis and investment insights
- Send administrative and promotional communications
- Respond to customer support requests
- Detect, prevent, and address technical issues and fraud
- Comply with legal obligations and enforce our terms
- Conduct research and analytics to improve our services
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
4.1 Service Providers
We may share information with trusted third-party service providers who assist us in operating our platform, including:
- Payment processors and financial institutions
- Cloud hosting and data storage providers
- Analytics and marketing service providers
- Customer support and communication tools
4.2 Legal Requirements
We may disclose your information if required by law, court order, or government request, or to protect our rights, property, or safety.
4.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication measures
- Employee training on data protection practices
- Incident response and breach notification procedures
6. Your Rights and Choices
You have certain rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your data in a portable format
- Opt-out: Unsubscribe from marketing communications
- Restriction: Request restriction of processing in certain circumstances
To exercise these rights, please contact us at privacy@propfuze.com.
7. Data Retention
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we will securely delete or anonymize it.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.
9. Children's Privacy
Our Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of the Service after such changes constitutes acceptance of the updated Privacy Policy.
11. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
PropFuze Privacy Team
Email: privacy@propfuze.com
Address: 123 Innovation Drive, San Francisco, CA 94105
Phone: 1-800-PROPFUZE