GDPR Compliance
Your data protection rights under the General Data Protection Regulation (GDPR)
Your Rights Under GDPR
As a data subject under the General Data Protection Regulation (GDPR), you have specific rights regarding your personal data. PropFuze is committed to respecting these rights and providing you with the tools to exercise them.
Right to Access
Request access to your personal data and information about how we process it.
Right to Rectification
Request correction of inaccurate or incomplete personal data.
Right to Erasure
Request deletion of your personal data under certain circumstances.
Right to Portability
Request a copy of your data in a structured, machine-readable format.
How We Process Your Data
Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Contract Performance: To provide our services and fulfill our contractual obligations
- Legitimate Interest: To improve our services, prevent fraud, and ensure security
- Consent: For marketing communications and optional features (where applicable)
- Legal Obligation: To comply with applicable laws and regulations
Data Categories
We process the following categories of personal data:
- Identity Data: Name, username, title
- Contact Data: Email address, telephone number, postal address
- Financial Data: Payment card details, billing information
- Transaction Data: Subscription details, payment history
- Technical Data: IP address, browser type, device information
- Usage Data: How you use our platform and services
- Marketing Data: Your preferences for receiving communications
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected:
- Account Data: Retained while your account is active and for 3 years after closure
- Transaction Data: Retained for 7 years for accounting and legal purposes
- Marketing Data: Retained until you withdraw consent or for 2 years of inactivity
- Technical Data: Retained for 2 years for security and analytics purposes
International Data Transfers
Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). We ensure appropriate safeguards are in place:
- Adequacy Decisions: Transfers to countries with adequate data protection
- Standard Contractual Clauses: EU-approved contracts with data processors
- Certification Schemes: Processors certified under recognized privacy frameworks
- Binding Corporate Rules: Internal data protection policies for multinational companies
Exercising Your Rights
To exercise any of your GDPR rights, please contact our Data Protection Officer using the information below. We will respond to your request within one month.
Data Protection Officer
Our Data Protection Officer is responsible for overseeing our data protection strategy and ensuring GDPR compliance.
Data Protection Officer
Email: dpo@propfuze.com
Address: 123 Innovation Drive, San Francisco, CA 94105
Phone: 1-800-PROPFUZE (ext. 101)
Supervisory Authority
If you believe we have not handled your personal data in accordance with GDPR, you have the right to lodge a complaint with your local supervisory authority.
For EU residents, you can find your local supervisory authority at:European Data Protection Board
Automated Decision Making
We use automated processing and AI algorithms to provide our property analysis services. This includes:
- Property valuation and investment analysis
- Risk assessment and market predictions
- Personalized recommendations and insights
You have the right to request human intervention, express your point of view, and contest any automated decision that significantly affects you.
Updates and Changes
We may update this GDPR information from time to time. Any material changes will be communicated to you via email or through our platform. The current version is always available on this page.
Need Help?
If you have any questions about your data protection rights or how we handle your personal data, we're here to help.
Contact Our Privacy Team