Cookie Policy

Last updated: January 15, 2025

1. What Are Cookies

Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences, analyzing how you use our site, and improving our services.

This Cookie Policy explains how PropFuze ("we," "us," or "our") uses cookies and similar technologies on our website and platform.

2. Types of Cookies We Use

2.1 Essential Cookies

These cookies are necessary for the website to function properly and cannot be disabled. They include:

  • Authentication cookies: Keep you logged in to your account
  • Security cookies: Protect against fraud and security threats
  • Session cookies: Maintain your session state across pages
  • Load balancing cookies: Ensure optimal performance

2.2 Functional Cookies

These cookies enhance your experience by remembering your preferences:

  • Theme preferences: Remember your dark/light mode choice
  • Language settings: Store your preferred language
  • Search filters: Remember your property search preferences
  • Dashboard layout: Save your customized dashboard settings

2.3 Analytics Cookies

These cookies help us understand how visitors use our website:

  • Google Analytics: Track website usage and performance
  • Hotjar: Understand user behavior through heatmaps
  • Mixpanel: Analyze feature usage and user engagement
  • Performance monitoring: Track page load times and errors

2.4 Marketing Cookies

These cookies are used to deliver relevant advertisements:

  • Google Ads: Show relevant ads based on your interests
  • Facebook Pixel: Track conversions and optimize ad campaigns
  • LinkedIn Insight: Measure campaign effectiveness
  • Retargeting cookies: Show ads to previous visitors

3. Third-Party Cookies

We use several third-party services that may set their own cookies:

Third-Party Services:

  • Google Analytics: Web analytics service
  • Stripe: Payment processing
  • Intercom: Customer support chat
  • Mailchimp: Email marketing
  • Hotjar: User experience analytics
  • Google Maps: Property location services

These third parties have their own privacy policies and cookie practices. We recommend reviewing their policies to understand how they use cookies.

4. Cookie Duration

Cookies may be stored for different periods:

4.1 Session Cookies

These cookies are temporary and are deleted when you close your browser. They're used for essential functions like maintaining your login session.

4.2 Persistent Cookies

These cookies remain on your device for a set period or until you delete them. Duration varies by purpose:

  • Preference cookies: Up to 1 year
  • Analytics cookies: Up to 2 years
  • Marketing cookies: Up to 90 days
  • Authentication cookies: Up to 30 days

5. Managing Your Cookie Preferences

5.1 Cookie Consent Banner

When you first visit our website, you'll see a cookie consent banner where you can choose which types of cookies to accept. You can modify your preferences at any time.

5.2 Browser Settings

You can control cookies through your browser settings:

  • Chrome: Settings > Privacy and security > Cookies and other site data
  • Firefox: Settings > Privacy & Security > Cookies and Site Data
  • Safari: Preferences > Privacy > Manage Website Data
  • Edge: Settings > Cookies and site permissions

5.3 Opt-Out Links

You can opt out of specific tracking services:

6. Impact of Disabling Cookies

Disabling certain cookies may affect your experience:

  • Essential cookies: The website may not function properly
  • Functional cookies: You'll need to reset preferences each visit
  • Analytics cookies: We can't improve our services based on usage data
  • Marketing cookies: You may see less relevant advertisements

7. Mobile Apps

Our mobile applications may use similar technologies to cookies, including:

  • Local storage: Store app preferences and data
  • Device identifiers: Analytics and crash reporting
  • Push notification tokens: Send relevant notifications
  • Analytics SDKs: Understand app usage patterns

You can manage these through your device settings and app permissions.

8. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of material changes by posting the updated policy on our website with a new "Last updated" date.

9. Contact Us

If you have questions about our use of cookies or this Cookie Policy, please contact us:

PropFuze Privacy Team

Email: privacy@propfuze.com

Address: 123 Innovation Drive, San Francisco, CA 94105

Phone: 1-800-PROPFUZE